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Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System: 10 (J-B-UMBS Series)

by Matthew D. Johnson,Anders Gustafsson

ISBN 13: 9780787953102

Format: Illustrated (240 pages)
Publisher: Jossey-Bass
Published: 18 Jul 2000

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Conjoint Measurement: Methods and Applications

by Anders Gustafsson,Andreas Herrmann,Frank Huber

ISBN 13: 9783642090561

Format: Paperback (384 pages)
Publisher: Springer
Published: 15 Oct 2010

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Die E-Commerce Studie: Richtungweisende Marktdaten, Praxiserfahrungen, Leitlinien für die strategische Umsetzung (Business Computing) (German Edition) (XBusiness Computing)

by Karsten Gareis,Andreas Herrmann,Frank Huber,Anders Gustafsson

ISBN 13: 9783322849687

Format: Paperback (256 pages)
Publisher: Vieweg+Teubner Verlag
Published: 31 Jul 2012

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